NayaGaadi India’s first online marketplace for all new vehicles

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FAQ

FAQ’s

 

1.   What is NayaGaadi.com? 

NayaGaadi.com is an online market place for brand new vehicles to buy online. NayaGaadi.com is a one stop portal for all brand new vehicles ( Autos, Bikes, Scooters, Cars, Buses, Tractors, Lorries etc ) to buy online.


2.   Whats NayaGaadi.com Philosophy?

At NayaGaadi.com, our Philosophy is Service and Delivery is personalized at the door step of the customer. What it also means, there is no need to visit Showrooms / Dealer, Banks, Insurance companies to complete his transaction.


3.   What are the benefits to the End customer?

NayaGaadi.com partnered with Dealers, Banks and Insurance companies to provide Service and Delivery at the Door Step of the Customer. We also partnered with other service providers to provide hassle free service, benefits to the end customer.

 

4.   What are the online / offline payment system available in NayaGaadi.com site ?

We have both online and offline payment systems. We are using Banks’s Net banking facility. Additionally people can make payment via DD, Cheque and Cash also. Our partners will reach out to the customers door step and collect the payments for further processing.

 

5.   Do I have to pay 2% charges due to online payment?

No. We have made arrangements to receive payments via net banking through NEFT / RTGS and other options. Hence we have nominal fixed flat rate per transaction.


6.   Is there any option to apply for loans online?

Yes. You can apply for a vehicle loan online thru us and our partner banks and NBFC’s will get in touch with you to provide hassle free service at your door step.

 

7.   Is there any option to select a particular Insurance company? Do they provide online insurance?

Yes that is possible soon. Currently we are working with our partners to enable buying the Insurance premium / policy for your brand new vehicle online.

 

8.   Is NayaGaadi replacing the current show room / physical dealer model?

No. We are working with Dealers to help them getting the new customers without any marketing & operational cost to them. We are partners to Dealers.

 

9.   What categories of brand new vehicles to be available in NayaGaadi?

We have started Auto, Bikes, Scooters, Cars, Buses, Tractors, Lorries and Trucks and many more to come. Visit us regularly for the new introductions.

10.  What are all the personalized services available from NayaGaadi?

Be it Vehicle Delivery, Loans, Insurance and many more. Pls. visit our web site to check the new services regularly added under the personalized services.

 

11.  Who are the investors in NayaGaadi? 

Currently we are talking to many investors (which are at different stage ) to expand from Bangalore to other cities soon.

 

12.  Customers would like to touch and feel of the vehicle before they buy. Is it possible in NayaGaadi ?

Yes. We  are arranging Test Ride at the door step of the customer. We are here to help, enable the end customer to make his buying experience a hassle free, reliable and offer possible additional benefits under ‘NayaGaadi  Privilege Care’ Program.

 

13.  Is it legal to sell brand new vehicles online?

Yes. It is very much legal to sell brand new vehicles online.


14.  How the vehicle is being delivered to end customer?

Our Partner Dealer will ensure all the documentation work, registration etc and delivery the vehicle at the door step of the customer.

 

15.  Can the end customer buy brand new vehicle sitting anywhere in India?

Yes. Any Indian citizen living in India / Outside India can make online buying in our portal. Currently this service is available in ‘Namma Bangaluru’ only. We are working hard to reach out other cities soon.

 

16.  What are the cities it is focusing? 

Pls. look for our communication on this regularly.

 

17.  Does online model suitable for Automobile Industry?

Yes. We believe it is also suitable for the automobile industry. We are trying to help improve efficiencies in Sales, Inventory and marketing areas using technology infrastructure.

 

18.  Is it the correct time for e commerce in Auto industry?

Establishing a Physical Showroom / Dealer is a time consuming, expensive and complex process. Though this industry is more of tradition, we believe this industry is ready to adapt the online e commerce models to expand their sales as well.

 

19.  Are online transactions safer? 

Yes. Today online transactions are more safe, easy, quick, secure and matured enough. We have many tools / apps to help make payments via SMS/Mobile/Wallets/E-Cheques to make life easier.

 

20.  Are Dealers against the online sales?

Dealers are looking for new customers to walk in all the time. No time and environment changed a lot compared to last 30-40 years. Lot of competition, matured and demanding customers, increased operations cost are some of the factors favoring Dealers to start work with online players like us.

 

21.  What are the benefits one can look forward due to online buying? 

You can find many benefits…they are 24x7 online model providing end to end transaction. Service and Delivery offered at the door step is guaranteed personalized service. Look out for many additional benefits, depending on the brand, model and city time to time. Pls. look at ‘NayaGaadi.com Privilege care’ pack to know benefits offered.

 

22.  How NayaGaadi does promote the brands?

We are multi product, multi vendor, independent virtual dealer / market place. We are promoting NayaGaadi.com platform in Social media, Google Adwords, Facebook, Linkedin, Twitter, News, Print media, Indoor and Outdoor methods and  lastly word of mouth as well.

 

If you have any specific Question, Pls. write to us and we would be happy to help / assist you.

 

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